Refund policy

Return & Refund Policy – CartCliquee

At CartCliquee, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Window
You have 30 days from the date of delivery to request a return.

Eligibility for Returns
To be eligible for a return:

• Item must be unused, unworn, and in original condition
• Must be in original packaging
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

• Gift cards
• Final sale or clearance items
• Personal care items (for hygiene reasons)

Return Process
To initiate a return, email us at infocartcliquee@gmail.com. with your order number.
Once approved, we will provide a return shipping label.

Return Shipping Costs

• Free returns for defective or damaged items
• For other returns, a return shipping fee may be deducted from your refund

Refunds
Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Processing time: 5–10 business days

Exchanges
We only replace items if they are defective or damaged.

Late or Missing Refunds
If you haven’t received your refund:

1. Check your bank account
2. Contact your payment provider
3. Contact us at infocartcliquee@gmail.com

Damaged or Wrong Items
If you receive a defective or incorrect item, contact us within 48 hours of delivery with photos.

Cancellations
Orders can only be canceled within 12 hours of purchase.

Contact Us
Email: infocartcliquee@gmail.com